Frequently Asked Questions
What is included in the holiday packages?
Our packages include accommodation, round-trip airport transfers, select meals (breakfast, full board, etc.), and specific tours. Some activities and personal expenses (extra tours, spa services, special dinners) may not be included. Full package details are available on the package pages.
Is there an early booking discount?
Yes, we offer special discounts for early bookings. You may also enjoy exclusive perks such as free room upgrades or additional nights, depending on the booking period.
Are special requests (diet, room preferences) accommodated?
Absolutely! We cater to special dietary needs and room preferences. Whether you’re vegetarian, vegan, gluten-free, or have specific room requests like ocean views, you can mention them when booking, and we will do our best to fulfill them.
Do I need a visa?
Visa requirements depend on your destination and nationality. For instance, Dubai has visa-free entry for certain countries, while others require a visa. You can check our “Visa Information” section or contact customer service for detailed information.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. Flexible installment plans are also available during promotional periods. All payments are processed securely through encrypted channels.
Can I customize the tour itinerary?
Yes, you can personalize your tour itinerary by extending your stay, adding extra activities, or creating a fully customized trip. Contact our team to discuss your preferences, and we’ll craft a perfect holiday experience tailored to your needs.
How can I learn more about the hotels?
Each hotel featured in our packages includes detailed descriptions, room types, amenities, and services. You can also find reviews and ratings to help you choose the best option.
Can I cancel or change my booking?
Yes, but cancellation and change policies vary depending on your booking date and package. Early cancellations may be free, while last-minute cancellations could incur fees. Please check our “Cancellation and Change Policy” or contact us for more details.